Auto Masters Joondalup, 1/162 Winton Road, Joondalup

Reviews

• Alexander Daniels

  14.05.2018
  ★ ☆ ☆ ☆ ☆
  DON'T USE NOT TRUSTWORTHY
  my raditor hose broke and my car emptied the entire water tank
  I called then up  ask how much do you think it will be and they said "if I can't see it i can't fix it" and they tell me when  they had a look at it .so I took it in and they said they would call me when they knew what was wrong.
  3 hours later I called them to get an update  and they said "they were just looking into that now and they would call me back when  they knew how much it would be". I waited another hour and went in to find that they replaced the broken part and refiled the water tank and it was going to cost $175. I then said" that I didn't authorise any work" and the guy behind the desk said "that he heard the other guy on the phone get my ok to go ahead and fix it" and I said that he didn't and the man said that "the worker i spoke to on the phone had gone home now so there was nothing he could do about it" and I was forced to pay for work that was done on my car without my permission. I wish I knew my rights in this situation because I feel that what they have done may have been against the law or at

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